Customer-centric retail
starts with the right essentials

First impressions matter: Keep your business ready for any customer interaction

Customers notice everything—from spotless windows to how quickly they receive a receipt. Stocking up on till rolls ensure seamless transactions at the checkout, while branded or high-quality shopping bags extend your brand image beyond the store.

A retail environment that looks—and smells—clean reinforces your professionalism. Provide your team with reliable soap dispensers, vacuum cleaners, and targeted toilet cleaners to maintain hygiene in both front-of-house and staff areas. Glass and window cleaners, mops and buckets, and cleaning cloths help keep surfaces spotless and display areas inviting.

Your fixtures speak volumes about your store’s style and intent. Use pavement signs to draw in foot fall and communicate current promotions, and organise your space with professional displays that make browsing effortless. Calculators, batteries, and labelling machines with compatible labelling supplies help staff manage pricing, markdowns, and stock organisation on the fly—especially during sales or seasonal promotions.

Post and pack like a pro

Shipping and returns are now part of everyday retail, not just e-commerce. A streamlined back-of-house operation makes your team more efficient and saves time. With the right essentials on hand, you can handle outgoing stock, customer returns, or internal transfers with speed and precision.

Furnish your station with:

• Postal boxes and corrugated boxes – Sturdy options ideal for shipping bulkier or fragile merchandise securely
• Padded envelopes – Sleek yet protective for smaller, delicate items
• Bubble wrap – Provides essential cushioning to reduce the risk of damage during transit
• Packing tape – Strong, reliable sealing to keep parcels intact through handling and delivery
• Digital scales – Ensure accurate postage by precisely weighing each package
• Ballpoint pens, permanent markers, and correction rollers – For clear, accurate labelling and shipping documentation
• Staplers – Secure invoices, packing slips, or internal documentation 

When space is limited, small adjustments make a big difference. Step stools help staff safely access high shelves or backroom storage—an often-overlooked tool that boosts both efficiency and safety.

Keep your employees happy and focused

Retail relies on people. Happy, energised employees deliver better service, respond more quickly to customer needs, and represent your brand with enthusiasm. Keep your team refreshed with a selection of tea, coffee, biscuits, and sweets. Providing water, condiments, and the essentials like milk and sugar ensures the break area feels like a real retreat, not just a corner with a kettle.

Support your stockroom efficiency with durable shelving units, storage cupboards, and protection screens for high-traffic or shared areas. And when it comes to organisation, invest in plastic storage boxes, archive boxes, lever arch files, and A4 document wallets to maintain order and compliance, especially for financial records or supplier documentation. A tidy back-of-house area isn’t just easier to work in—it directly improves your ability to serve customers smoothly.

Why choose Viking for your retail essentials?

You need a supplier who understands the day-to-day demands of retail. At Viking, we’ve selected a range of essentials that directly support front-of-house presentation, back-of-house organisation, and employee satisfaction.

• Retail-ready quality – Our products are durable, professional-grade, and designed to handle the pace of retail.
• Comprehensive range – From cleaning products to labelling machines, we cover everything you need to keep your space running.
• Fast delivery – When you’re low on essentials, we’ll get you restocked quickly to avoid downtime.
• Support that works – Our team understand the unique demands of retail and can help you find the most efficient, effective solutions for your store.

Equip your space with Viking and ensure that both your team and your customers experience the best version of your business—every single day.