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1st APRIL 2009




Welcome to the Viking Direct business web site.  This document sets out the terms applicable to use of our business web site. If you are a consumer, please visit our consumer web site.   By using our web site, you confirm that you are a purchasing as a business and you agree to these web site terms of use. Please note that offers and product ranges displayed on this website are not available to wholesalers or resellers of office supplies.




Viking Direct is a trading name of Office Depot International (UK) Limited.  Viking Direct supplies customers in the United Kingdom of Great Britain and Northern Ireland. We are a company registered in England and Wales, with company number 2472621. Our postal address is at 501 Beaumont Leys Lane, Beaumont Leys, Leicester, LE4 2BN.  References to Viking Direct, we, us and our in this document are to Office Depot International (UK) Limited.




This site constitutes our invitation to do business with you.  However, it is not a binding legal offer from us.  To purchase goods from us, you first need to register for an account, and then select and order goods from us using the checkout process on this site.  A contract is only made when we accept your order.




Whilst we make all reasonable efforts to ensure that all information on this site, including product information, availability and pricing, is accurate, complete and up to date, just occasionally there may be errors which we fail to notice for we do not accept any liability.  In addition such information is only up to date as at the time you visit the web site.  We reserve the right to correct any errors and to change any information (including products, availability, pricing and delivery charges)  at any time without notice. If any change affects an order you have submitted, then under our web sale conditions we will give you the opportunity to cancel the order rather than accept the change.





Set Up An Account

To be able to order from us you first need to register for an account with us.  Registration is easy.  Just click on the "sign-up" button and follow the on-screen instructions.  You will be asked to provide your address details, and you may optionally store your payment card details with us for future use, but this is not required.


Credit Accounts and Credit Checking

A credit account with us allows you to defer payment for up to 30 days after the date of your order. If you have requested a credit account with us, credit account applications are granted subject to status and credit rating checking with a 3rd party credit reference agency. If you do not wish us to conduct this check please contact us. The credit check process we carry out may cause a slight delay to your first orders, depending on the information and credit status that we receive back from the credit reference agency. When you have a credit account with us, we reserve the right to limit the maximum amount of indebtedness you may have with us from time to time, or to withdraw your credit account entirely, and accordingly to require payment with order.


Add To Trolley

Once you have set up an account, to proceed to purchase from us, just click the add to trolley button for the products you wish to purchase and insert the quantity.


Checkout and Submitting Your Order

When you are ready to submit your order, click your trolley and follow the check-out steps.  During the check-out process you will have an opportunity to review, amend and correct your order before submitting it.


Prices And Delivery Charges

All prices on this site are for orders through this web site, are shown in UK pounds sterling, and are stated exclusive of VAT, which is payable in addition.  Our prices are only valid at the time you visit any page on this web site, and may change the next time you visit.  Prices on some items may differ from those listed in the Viking Direct catalogue.  List prices relate to the manufacturers' suggested selling prices and may not be indicative of the actual selling prices in your area. Any reference to savings indicates the average savings off the list price, and your actual savings will vary depending upon the goods purchased and the date of the transaction.  Our prices exclude delivery charges.  For details of our current delivery charges please refer to the Delivery Charges page on this web site.


Free Gifts

Where you order any products which are supplied with free gifts, these are returnable if you return the product.  We also reserve the right not to supply the free gift, and if you submit an order for two or more products carrying free gifts or multiple orders for products which come with free gifts, we reserve the right to limit number of free gifts you receive.


Sale Conditions

All sales to you through this web site are made subject to our Business Web Sale Conditions set out on this site current on the day you submit your order.  Please read these carefully.  You will be required to accept these prior to submitting an order.



We accept payment by MasterCard, Visa, Solo, Switch, and American Express, and such other cards as may be stated on our web site from time to time.  Payment is deducted when we process your order. Unless you have a credit account with us, we must receive payment for the whole price for the goods that you order before your order can be accepted.  If your payment details cannot be authorised for any reason we will tell you. If you have a credit account with us, then your payment will be due within 30 days after the date of your order.



Shortly after receipt of your order we will send you an e-mail confirming the products you have ordered.


When a contract is made

Any order submitted by you is your offer to enter into a contract with us. A contract is made when we send you our acknowledgement e-mail above.


Declined Orders

We may decline all or part of your order for any reason, in which case we will let you know as soon as we decide to do so and give you our reasons.  Reasons may include that we have not received payment, because the prices are changing, or because any of the goods you have ordered are not available.


Out of Stock

We will let you know at or shortly after the time of order if any item is out of stock and when more stock is expected, and what alternatives are available.  If we do contact you regarding out of stock items, you will have a choice whether to cancel the order and whether to submit a replacement order for any alternatives.



Please see the Delivery Information section of our site for information on delivery timescales and arrangements.



Record of Orders

Your orders will be kept on file by us and may be accessed through your online account on our web site.




All data relating to you will be held and processed by us in accordance with our Business Privacy Policy accessible through this web site.






You acknowledge that we and the companies in the same group of companies as us own the copyright, trademarks and all other intellectual property rights in this web site and its contents.  The name Viking Direct and the Viking Direct logo are registered trade marks of Viking Direct and its affiliated companies. You also acknowledge that the manufacturers and suppliers of products shown on this web site, own the copyright, trademarks and all other intellectual property rights in all products and related information, trade marks and logos shown on this site.


Viewing Licence

You are permitted to download the web pages that make up this site through a web browser and to store them in a browser cache for off-line viewing, in connection with your use of this web site and ordering through this web site.


Copying Licence

You may also make an electronic copy of and/or print any web pages from this web site, for the purposes of making any buying decisions in connection with this site and keeping records relating to your account with this site and orders made through this site, including for your use as a reminder of the terms and conditions, and your orders.  This includes a right to make an electronic copy of and/or print a copy of these terms of use, our privacy policy, security policy, sale conditions, and any user help files and information files on this web site, and any account and ordering web pages relating to you.   When you do make a copy of any web page, it must be of the web page as a whole, including all copyright and other notices contained in the web page.


No other rights

You may not otherwise use, download, copy, publish, transmit, or distribute any pages or information from this web site, and any other use or reproduction of the materials on or content of this web site is strictly prohibited.



You may not create any link to this site, other than its home page, without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.




We accept no responsibility or liability for the content or operation of websites which link to our web site or which we may link to, which are not under our control.




You use this web site at your own risk.  We make no representation or warranty of any kind express or implied, statutory or otherwise, we assume no duty of care to you or any other person, and we accept no liability whatsoever (including in negligence), with respect to contents of this site (including whether it is accurate, complete or up-to-date), or any loss or damage whatsoever which you may suffer as a consequence of using this web site or its contents.   We will take all reasonable precautions to keep the details of your orders and payments secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.




This web site and any transactions conducted through this web site are in the English Language.  We do not offer any other languages at the moment.




This web site is subject to the law of England and Wales, which shall govern your use of this site and any claims in relation to this site.



Viking Direct reserves the right to change these web site usage terms from time to time and will update this page accordingly. By using this web site, or accepting these terms, you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this web page to determine the current usage terms applicable.