Skip to Content Skip to Navigation
Call us: 0330 128 1399

Call support


Available Weekdays 8am to 6pm

* Please note: Landline calls will be charged at local rate. Calls from mobiles may vary. Please check with your provider for details of exact call charges.

Customer service

Customer service

Prices excl. VAT

Prices incl. / excl. VAT


You can choose to show the prices inclusive or exclusive of VAT on our website

Damaged, faulty or hazardous items



Unfortunately there are some rare occasions when products are damaged in transit, or do not meet your requirements. If your product has arrived damaged or faulty, we will collect and replace it free of charge.

Leaking and Hazardous items

If you would like to return items containing liquids which are leaking, damaged, or considered hazardous, please contact our customer services using live chat . One of our team will recommend what to do with your product and arrange for a replacement if required.


Customer service & Feedback

Customer service ›

Click here for help with a wide range of topics such as your account, ordering and delivery. Or call: 0330 128 1399

Live Chat ›

Weekdays 9am to 5pm

Give us your feedback

Tell us how we are doing! We would like to hear your opinion.