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Private customer

When you are a private customer, you can show all prices inclusive VAT.

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Business customer

When you are a business customer, you probably can reclaim the VAT.

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Can I cancel my order?

It may be possible to cancel your order if:

  • You have not yet received a confirmation email;
  • The item is on backorder and has not yet shipped.

If one of the above is the case, please contact our customer service via live chat or phone 0844 412 1111.

If you have already received a confirmation mail we are unable to cancel your order. You have the option to refuse delivery.

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