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Available Weekdays 8am to 6pm

* Please note: Landline calls will be charged at local rate. Calls from mobiles may vary. Please check with your provider for details of exact call charges.

Customer service

Customer service

Prices excl. VAT

Prices incl. / excl. VAT

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Budgets and cost control

Full control of your budget and spend, with our approval flows for large businesses.

Individual customer prices

Take advantage of custom prices based on your individual requirements, to help you get the most out of your budget.

Dedicated team of experts

Get access to a dedicated team, giving you a single point of contact via an exclusive hotline.

Large account management made simple

We recognise the requirements that large businesses bring, which is why we have created a bespoke, dedicated programme for all of our large account customers. Welcome to Viking One, our exclusive programme for our large account customers with an annual spend of £3,000 or more.

With a range of benefits designed to enhance your customer experience and showcase our dedication to meeting and exceeding your requirements, Viking One saves you time and money, letting you focus on your business. Take advantage of exclusive pricing, dedicated Viking One customer service teams, personal account managers and increased control of your budget and spend! This is Viking One, where you are always our number one.

Annual spend Viking logo
up to £3,000
Viking One logo
£3,000 and above
Viking One logo
£10,000 and above
Online order history
Easy return process
Customer Service
Free gifts + more + more
Nectar points + more + more
Dedicated Viking One Team A dedicated Viking One team, available through an exclusive hotline every step of the way.
Order approval Keep track of your orders at all times:
- Approve orders
- Keep track of your office supplies purchases
- Monitor procurement efficiency
Creation of user roles Create different user groups with defined tasks and permissions:
- Customisable user profiles
- Create user groups
- Set specific permissions and limits
Budgets and cost control Stay on top of your budgets and expenditures:
- Construct budgets for your cost centres
- Manage your purchasing efficiently and retain full cost control
Consolidated monthly invoice Subject to approval
Dedicated account manager Viking One customers with eligible spend can benefit from a dedicated account manager assigned to their account. Subject to approval Subject to approval
Individual prices for selected products Subject to approval Subject to approval
Webshop integration opportunities Connect and integrate your procurement program with our webshop design to make purchasing easy. Subject to approval

Request account

Are you ready to experience a more personalised service with enhanced features and benefits? Contact us to find out more.


Benefits for large accounts with Viking One

Dedicated Viking One Team As a Viking One customer, you have a dedicated team as a single point of contact. Our Viking One experts are alongside you every step of the way through an exclusive hotline.
Individual prices for selected products* Providing you with the best prices available whenever you place an order with Viking is always our priority. In addition, we also offer loyalty pricing on selected products that you order regularly from us.

*subject to approval
Exclusive campaigns and free gifts Throughout the year, Viking One customers can benefit from exclusive campaigns, shared through print-mailings, special online campaigns and emails. In addition, take full advantage of exclusive free gifts and Nectar offers** open only to Viking One customers. We are continually updating our offerings, and always have you in mind!
Dedicated account manager* Taking care of your business needs on a one-to-one basis for customers with an annual spend of £10,000 or more.

*subject to approval
Individual online experience Benefit from a dedicated Viking One Account Page. Easily find useful links with self-service options, your pricelist* and exclusive Viking One free gifts.
Exclusive Nectar offers** Get bigger rewards and bonus point offers on your everyday spend.

** If you are a Nectar collector


Customer service & Feedback

Customer service ›

Click here for help with a wide range of topics such as your account, ordering and delivery. Or call: 0330 128 1399

Live Chat ›

Weekdays 9am to 5pm

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