Delivery Information

We offer a next day delivery service. All deliveries are free for orders over £36. Orders below £36 will incur a small delivery charge of £3.48. For the Channel Islands and other offshore islands, please add £11.50 for delivery. Some items, such as furniture, may require additional delivery time.

Delivery service to Aberdeen,  Inverness, Kilmarnock, Dundee, Truro, Highlands, Channel Islands, Northern Ireland and other offshore islands may take up to 10 working days.

Delivery Ordering Times
Please refer to the delivery schedule below to see how quickly we can deliver to your door.
 

All orders will need signing for on delivery so please ensure that someone is able to accept the order. Please note we do not deliver to PO Box addresses.

Furniture Delivery
Most furniture items will be delivered to the UK Mainland within 5 working days.*
Shipped Factory Direct items, such as Reception Furniture, may take up to 10 working days to deliver.*
Most Deliveries to the Scottish Highlands and Northern Ireland will be within 10-14 working days.*
* Unfortunately we are not able to deliver and assemble furniture to the following post code areas:
TR21 -TR25, ZE, HS, JE, GY, IM, KW15 - KW17, IV41 - IV49, IV51, IV55 - IV56, KA27 - KA28, PA38 - PA78, PH42, PH43, PH44, TD15.
 

FREE Professional Installation
For selected lines of furniture, our professional assemblers will take the effort of assembling furniture out of your hands. We will deliver and set up your furniture at no extra cost. Our fitters will assemble the furniture in your office according to your instructions and they will even take all the rubbish away with them!
Please see the Product Information against each item of furniture for availability of this service.
This service is not available for deliveries to the Scottish Highlands and the Republic of Ireland outside of Dublin.
 

Returns - Damage - Problems
If you have any problems just click here to contact us. Whatever the problem, we'll stay with it until it's resolved and you're satisfied. If your goods are damaged upon delivery, please mark 'damaged' on the driver's delivery receipt, keep the box and packing and ring us on the above number.

If you have questions about deliveries, please call us on 0844 412 0926 and we will be glad to assist you.