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Catalogue Terms And Conditions
 

Delivery
We will make every effort to ensure your delivery arrives on time. Sometimes, due to circumstances beyond our control, deliveries are delayed. Should this happen we will do our level best to get your goods to you as soon as possible and minimise any inconvenience. Unfortunately, we cannot take responsibility for any consequential losses.
Next-day areas: orders placed on a Friday before 6pm will be delivered the following Monday. Orders placed on Saturday will be delivered the following Tuesday. Orders placed on a Sunday via the website will be delivered the following Tuesday.
Same-day areas: order before 10am Monday to Friday to receive sameday delivery in certain areas.
Overnight delivery service excludes Aberdeen, parts of Glasgow, Inverness, Kilmarnock, Dundee, Truro, Highlands, Channel Islands, and other offshore islands.
Click Here for full details. Some furniture items may not be available for delivery to Northern Ireland and offshore islands. Delivery is free in Great Britain and Northern Ireland when your order totals £30 (excl VAT) or more, otherwise add £2.90 (excl VAT) for delivery. Channel Islands delivery charge is £10 (excl VAT) for orders up to £150(excl VAT). 

Privacy

To ensure you receive the best service available some calls may be monitored or recorded for training purposes.
We occasionally share our customer list with other carefully selected companies outside the group for sales and marketing purposes. You will not receive marketing calls from these companies if you are registered with the TPS (Telephone Preference Service) or FPS (Fax Preference Service) unless you have given us your consent to receive them. If you want to be excluded from all third party marketing please contact us on 0844 412 1111.


Price Promise

The Viking Price Promise applies where products are exactly the same, in stock at the alternative supplier and available under a current equivalent offer. Evidence may be requested.

Offers
Every effort is made to prevent any printing error in this catalogue. Should one occur, we would advise you when ordering and proceed with the correct details.
Offers in this catalogue are not available to wholesalers or resellers of office supplies.
We try to ensure that we have adequate stocks of all regular and promotional products. However we may at times need to substitute or withdraw promotional items. Substitutions will be of an equal or higher value. We will endeavour to advise you at the time of ordering.
The prices set out in this catalogue are correct at time of going to press. We will advise you of any price alterations applicable. This does not affect our returns guarantee.
All prices in catalogues are shown excluding VAT.
 

Protection PLUS for your peace of mind

Protection PLUS offers you the benefit of added security and peace of mind on all of your office supplies purchased from Viking Direct. It provides you with 12 months accidental damage cover and a no quibble, 12 month returns policy.
No lengthy claims procedure or hassle. If you wish to return a product for whatever reason, call us on 0844 412 1111 and your replacement item will be sent to you the very same day. It is as simple and straightforward as that.
To take advantage of Protection PLUS a small optional charge will be automatically applied to your order. If you require further information about this benefit, please call 0844 412 1111 and a member of the Viking team will be happy to help you.


Professional Furniture Installation

Free delivery, uncrating and assembly on selected desking ranges. All furniture ranges that show the Pro-fit logo will be delivered and assembled within 5-10 working days of purchase, UK mainland only. Northern Ireland and Scottish Highlands will be delivered and assembled within 10-15 working days. Please note certain ranges of furniture are not available in Northern Ireland. Postal code exclusions can be obtained from our customer service line. Delivery and installation excludes offshore and Channel Islands.