Catalogue Terms And Conditions
We will make every effort to ensure your delivery arrives on time.
Sometimes, due to circumstances beyond our control, deliveries are
delayed. Should this happen we will do our level best to get your
goods to you as soon as possible and minimise any inconvenience.
Unfortunately, we cannot take responsibility for any consequential
Next-day areas: orders placed on a Friday before 6pm will be
delivered the following Monday. Orders placed on Saturday will be
delivered the following Tuesday. Orders placed on a Sunday via the
website will be delivered the following Tuesday.
Same-day areas: order before 10am Monday to Friday to receive sameday
delivery in certain areas.
Overnight delivery service excludes Aberdeen, parts of Glasgow,
Inverness, Kilmarnock, Dundee, Truro, Highlands, Channel Islands,
and other offshore islands.Click Here for full details. Some furniture items may not be
available for delivery to Northern Ireland and offshore islands.
Delivery is free in Great Britain and Northern Ireland when your
order totals £30 (excl VAT) or more, otherwise add £2.90 (excl VAT)
for delivery. Channel Islands delivery charge is
£10 (excl VAT) for
orders up to £150(excl VAT).
To ensure you receive the best service available some calls may be
monitored or recorded for training purposes.
We occasionally share our customer list with other carefully
selected companies outside the group for sales and marketing
purposes. You will not receive marketing calls from these companies
if you are registered with the TPS (Telephone Preference Service) or
FPS (Fax Preference Service) unless you have given us your consent
to receive them. If you want to be excluded from all third party
marketing please contact us on 0844 412 1111.
The Viking Price Promise applies where products are exactly the
same, in stock at the alternative supplier and available under a
current equivalent offer. Evidence may be requested.
Every effort is made to prevent any printing error in this
catalogue. Should one occur, we would advise you when ordering and
proceed with the correct details.
Offers in this catalogue are not available to wholesalers or
resellers of office supplies.
We try to ensure that we have adequate stocks of all regular and
promotional products. However we may at times need to substitute or
withdraw promotional items. Substitutions will be of an equal or
higher value. We will endeavour to advise you at the time of
The prices set out in this catalogue are correct at time of going to
press. We will advise you of any price alterations applicable. This
does not affect our returns guarantee.
All prices in catalogues are shown excluding VAT.
for your peace of mind
Protection PLUS offers you the benefit of added security and peace
of mind on all of your office supplies purchased from Viking Direct.
It provides you with 12 months accidental damage cover and a no
quibble, 12 month returns policy.
No lengthy claims procedure or hassle. If you wish to return a
product for whatever reason, call us on 0844 412 1111 and your
replacement item will be sent to you the very same day. It is as
simple and straightforward as that.
To take advantage of Protection PLUS a small optional charge will be
automatically applied to your order. If you require further
information about this benefit, please call 0844 412 1111 and a
member of the Viking team will be happy to help you.
Free delivery, uncrating and assembly on selected desking ranges.
All furniture ranges that show the Pro-fit logo will be delivered
and assembled within 5-10 working days of purchase, UK mainland
only. Northern Ireland and Scottish Highlands will be delivered and
assembled within 10-15 working days. Please note certain ranges of
furniture are not available in Northern Ireland. Postal code
exclusions can be obtained from our customer service line. Delivery
and installation excludes offshore and Channel Islands.