How do you keep a strong work/life balance?
Work/life balance is a constant struggle because I love my work. For me, it's about scheduling workouts, social time, and days off, otherwise, I would just work.
Which workplace habit can you not stand?
Talking excessively loud, which disrupts other people, and having no self-awareness of it. And not talking with headphones on a speaker phone.
Who is your business idol, and why?
Warren Rustand, who ran health technology businesses and was one of the early pioneers in laser eye care in the US. He is a mentor of mine, and I am in awe of his discipline, his leadership, and how consistent he is as well as his ability to build, scale and grow $100-500m businesses.
What is your management style?
I hire the right people that match the core values, communicate their accountabilities, and then let them get on with it. I believe in regular meetings to keep everyone aligned and, at the moment, I'm working on giving positive acknowledgment and what I'd like to see more of.
What advice would you give to people starting their own business?
Make sure you really, really love it because you will fall in and out of love with it and you still have to be disciplined and persevere. From a commercial perspective, make sure you're solving a problem someone will pay for.
What's your secret to success in one sentence?
Be goal oriented and relentlessly focus, focus, focus.
What will the future bring for Bold Clarity?
Technology is making it easier and easier to start a business, therefore there is a low barrier to entry, however, it also increases competition, so you have to have the right product and service in the right market at the right time.
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