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Welcome to

Dear Valued Customer,

We look forward to working with you, to become your workplace supplies partner. You will receive some written information about what is happening to your existing Office Depot account and the additional benefits you will receive going forward.

As your Office Depot account will remain active for a limited period of time, we would like to ask you to set up your Viking account as soon as possible.

Enjoy your Viking customer benefits today!

1

With your Viking customer number you can start buying from us immediately. Please make sure you choose the right option at the bottom of this page.

If you don't have your Viking customer number as of yet, please call our customer service team on 0161 3018516.

2

If you haven't previously set up a Viking account - please do so now. Simply register your details and use your new Viking customer number that has been sent to you.

It is very important that you register online for a Viking account using the Viking customer number we have sent you.

Simply click on the blue field and enter your Viking customer number to complete your online registration.

Start shopping with Viking today! Carefully read the options below and select the one which is most applicable to you.
I already have a Viking account Select this option if you have previously purchased from Viking. Simply register your details.
I don't have a Viking online account yet Select this option if you would like to place your first order with Viking. Please click here to register in just a few steps.
*Only available to former Office Depot customers, with a Nectar card linked to their new Viking customer account number. Ends 31.12.20.

Your Viking benefits

  • A wide product range - from now on access to over 30,000 products around the clock
  • Easy search function - so you can quickly and easily find what you need
  • Regular offers, attractive low prices and special promotions
  • Your online order history - to see order details at a glance
  • Personalised shopping list with your favourite items listed
Click here for all your Viking benefits ›
Our experienced Viking customer service team are on hand to take your call and answer any queries about your orders or Viking account.
Live Chat › Weekdays 9am - 5pm
Send us a message › Contact us any time
0161 3018516  › Weekdays 8am - 6pm

Frequently Asked Questions

Do you have any more questions? Hopefully you'll find the answers here
  • Questions about Viking as a new business partner
    • What are the benefits of being a Viking Customer?

      Viking has over 30,000 products available on line which you can access 24/7, at a time that suits you. Additionally, the easy to use search function, and handy tools like the 'ink & toner finder' - make finding the right product easy, in just a few clicks.
      You'll also have the benefit of an online account, where you can create personalised lists of your favourite items, see your order history and more.

      Plus, you'll benefit from regular promotions, discounts and product offers on top of our already competitively priced products. Look out for our ‘Price King’ products. They are a handpicked selection of best sellers, competitively priced and highlighted with our 'Price King' logo - for you to confidently get value for money.
      What's more, as a thank you for your business, you can also claim free gifts when you meet certain spend thresholds.

      Additionally, Viking is the only stationery and workplace supplier you can collect and spend Nectar points with. For the latest Nectar promotions, bonus point offers, or more information visit our Nectar pages.

    • How do I register for a Viking account?

      You can create an online account using the Customer Account Number on the business card we have sent you.
      If you already have an existing Viking account, you can link this existing account to your new Customer Account Number shown on the business card we sent you. Simply enter your details in the 'blue field’ along with your phone number or post code and click 'Done'.

    • Do I make invoice payments to the same bank account number on Viking orders?

      Viking has a different bank account number to Office Depot. Viking invoices should be paid to the following bank account.

      IBAN: GB28 BNPA40 6384 8681 7011
      Swift: BNPA GB22

      Account: 86817011
      Sort code: 40-63-84

      If you have any Office Depot details saved in your systems, they should be changed to the above Viking banking details.

    • Why do you need my email address?

      We use your email address to send order confirmations. You can also receive your invoice digitally via email. Plus, you can also receive news about our special promotions and offers, via our newsletter.
      At Viking, we handle your personal data with great care. Details of how we use your data can be found on our website.

    • How do I subscribe for the promotions?

      Just sign up to our email 'newsletter' which regularly features deals of the day, and special offers and promotions.

    • How can I order my free gift?

      Simply search for the item, in the 'search bar' using the item 'article number' or identification number, if you have one.

      Alternatively, you can choose a gift from the Gift Shop and when you meet the spend threshold it will be automatically added to your basket*.
      *A maximum of one free gift, per customer, per order. Details of any other Terms & Conditions will be available on the product webpage, or catalogue. If the item is out of stock, a replacement item will be sent.

    • How do I collect the 2,000 Nectar points welcome gift?

      We’ll add 2,000 points to your Nectar account within 45 days of your first order, if you place it with us before 31.12.20. The 2,000 points will only be added once, after your first order and if the order is not cancelled or items returned.

      You’ll need to have a Nectar card linked to your new Viking customer number, so we know which Nectar account to add the points to.

      If you haven’t previously linked a Nectar card to your new Viking customer number, you can collect an additional 1,000 points by adding your Nectar card details in ‘My Account’. Terms & Conditions apply.

      If you haven’t got a Nectar card and would like to register your business for one, visit the Nectar website.

    • How do I collect and spend Nectar points?

      Simply link your Nectar card to your Viking account, in ‘My Account’ and collect 2 Nectar points for every £1 spend on all eligible purchases.

      Points will be added to your ‘basket’ and will show on your Nectar account within 28 days, or later if specified.

      Throughout the year you can boost your Nectar balance with Nectar promotions, on selected bonus point offers, or by spending set amounts to receive Nectar bonus point ‘gifts’.

      You can then swap your Nectar points for money-off vouchers to spend on your Viking orders, or with other big named brands - to treat for yourself or your employees.

      More details are available on our Nectar pages.

    • Who do I contact if I have questions about my account?

      Hopefully, these online FAQs will answer most of your questions. But if you still have unanswered queries, you can contact us via;

  • Questions about your Viking account
  • Questions about special conditions and previous agreements
    • As an Office Depot customer, I had special conditions. Do they apply to my Viking account?

      The Office Depot terms and conditions only apply if they were contractually agreed special conditions. Otherwise the Viking General Terms and Conditions apply.

    • Can I still contact my Office Depot Account Manager?

      Unfortunately, it is no longer possible to contact your Office Depot Account Manager.

      Customers who meet an annual minimum spend amount will be invited to join the Viking One programme which offers additional benefits, one of which is an Account Manager.
      If your annual spend amount is less than the threshold, our Viking Customer Services team will be able to help with your enquiries.
      Our dedicated Customer Service team can assist with most enquiries, and we encourage you to contact them in the first instance. Where necessary, they will be supported by the wider team of specialists, who can deal with complex enquiries, bids and tender requests or contractual questions.

    • What is the Viking One customer programme and what additional benefits does it offer?

      Viking ONE is our exclusive program for customers with a minimum annual spend of over £3,000.
      As a Viking One customer you'll receive these additional, exclusive benefits;

      • a dedicated customer service phone number
      • an experienced, dedicated customer service team
      • exclusive promotions and free gifts
      • individual prices on selected products
      • special services
      • special online services

      To find out more about the programme please contact us on 0161 3018516.

    • Can I get special prices on Viking products?

      At Viking we always strive to give our customers great quality products, and great value prices. We do this online, for brand name products and our range of own brand products. As well as our Price King products, which are specially selected best-sellers competitively priced.

      Customers who meet an annual minimum spend threshold and are invited to join the Viking One programme will be able to request tailored prices on specific items, subject to agreed purchase quantities. For more details about joining the Viking One programme contact us at 0161 3018516 or email us at info@online.viking-direct.co.uk.

    • Are any special offers available?

      You'll find regular offers, promotions and deals on many of our items, throughout the year, across multiple product categories. To ensure you never miss a deal, sign up for our newsletter. We also have several specialist 'pages' which group specific offers together for you. Check out;

Support & Feedback

Online Support ›

Click here for help with a wide range of topics such as your account, ordering and delivery. Or call: 0330 128 1399

Live Chat ›

Weekdays 9am to 5pm

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