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Private customer

When you are a private customer, you can show all prices inclusive VAT.

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Business customer

When you are a business customer, you probably can reclaim the VAT.

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When will i receive my backorder/item shipped from supplier?

If you have an item on backorder, that means it is not in stock in our warehouse. This item will be shipped when it is back in stock. For the subsequent delivery of an item that is shipped directly from the supplier, delivery time may vary depending on product and location.

Shipped directly from supplier.

LocationProduct typeDelivery time
UK MainlandElectical items5-10 working days
UK MainlandFurniture items10-28 working days
Scottish HighlandsAll products10-28 working days
Northern IrelandAll products10-28 working days

Furniture delivery*

LocationDelivery time
UK MainlandWithin 5 working days
Scottish Highlands10-14 working days
Northern Ireland10-14 working days

* Unfortunately we are not able to deliver and assemble furniture to the following post code areas:
TR21 - TR25, ZE, HS, JE, GY, IM, KW15 - KW17, IV41 - IV49, IV51, IV55 - IV56, KA27 - KA28, PA38 - PA78, PH42, PH43, PH44, TD15, ZE.

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