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Delivery Information

Please find below information on delivery times, pricing and other important information related to getting your package to you safely and securely.

Delivery Costs

Free Delivery

UK Mainland orders over £36.

Channel Islands & other offshore UK destination orders over £180.


UK Mainland orders under £36.


Channel Islands & other offshore UK destination orders under £180.

All prices shown above include VAT.

Delivery Times

Times shown in the two tables below are for mainland UK delivery addresses.
Special circumstances are detailed in the Delivery Exceptions section below.

Same Day Delivery

Order Day Order time Delivery day
Monday - Thursday Before 10am Same day
Friday After 10am Monday
Saturday & Sunday All day Monday

Next Day Delivery

Order Day Order time Delivery day
Monday - Thursday Before 6pm Next day
Friday Before 6pm Monday
Friday After 6pm Tuesday
Saturday & Sunday All day Tuesday

Please note we do not deliver at weekends. Some items (such as furniture) may require additional delivery time.

If you have any queries regarding times or prices, please call 0844 412 1111 and we'll be glad to assist.

Delivery Exceptions, Shipped Factory Direct & Furniture Lead Times

When selecting an order delivery date, please be aware that we cover the entire UK comprehensively. However, we may need slightly longer to reach you in a few less central areas:

2 day delivery

Aberdeen, Inverness, Kilmarnock, Dundee and Truro.

3-5 day delivery

Scottish Highlands, Channel Islands and other offshore islands.

Furniture delivery

Location Delivery time
UK Mainland 5 working days
Scottish Highlands 10-14 working days
Northern Ireland 10-14 working days

Unfortunately we are not able to deliver and assemble furniture to the following post code areas:
TR21 - TR25, ZE, HS, JE, GY, IM, KW15 - KW17, IV41 - IV49, IV51, IV55 - IV56, KA27 - KA28, PA38 - PA78, PH42, PH43, PH44, TD15, ZE.

Shipped direct from supplier

Product type Location Delivery time
Electrical items UK Mainland 5-10 working days
Furniture items UK Mainland 10-28 working days
All products Scottish Highlands 10-28 working days
All products Northern Ireland 10-28 working days


Free professional installation

For selected lines of furniture, our professional assemblers will take the effort of assembling furniture out of your hands. We will deliver and set up your furniture at no extra cost. Our fitters will assemble the furniture in your office according to your instructions and they will even take all the rubbish away with them!

Please see the Product Information against each item of furniture for availability of this service.

This service is not available for deliveries to the Scottish Highlands and the Republic of Ireland outside of Dublin.

Returns & Problems

If you have any problems just click here to contact us.

Whatever the problem, we'll stay with it until it's resolved and you're satisfied. If your goods are damaged upon delivery, please mark 'damaged' on the driver's delivery receipt, keep the box and packing and get in touch as soon as possible.

If you have questions about deliveries, please call us on 0844 412 1111 and we will be glad to assist you.