Welcome to the Viking Direct business web site. This document sets out
the terms applicable to use of our business web site. If you are a
consumer, please visit our consumer web site. By using our web site,
you confirm that you are a purchasing as a business and you agree to
displayed on this website are not available to wholesalers or resellers
of office supplies.
ABOUT VIKING DIRECT
Viking Direct is a trading name of Office Depot International (UK)
Limited. Viking Direct supplies customers in the United Kingdom of
Great Britain and Northern Ireland. We are a company registered in
England and Wales, with company number 2472621. Our postal address is at
501 Beaumont Leys Lane, Beaumont Leys, Leicester, LE4 2BN. References
to Viking Direct, we, us and our in this document are to Office Depot
International (UK) Limited.
STATUS OF THIS SITE
This site constitutes our invitation to do business with you. However,
it is not a binding legal offer from us. To purchase goods from us, you
first need to register for an account, and then select and order goods
from us using the checkout process on this site. A contract is only
made when we accept your order.
ACCURACY OF CONTENT
Whilst we make all reasonable efforts to ensure that all information on
this site, including product information, availability and pricing, is
accurate, complete and up to date, just occasionally there may be errors
which we fail to notice for we do not accept any liability. In addition
such information is only up to date as at the time you visit the web
site. We reserve the right to correct any errors and to change any
information (including products, availability, pricing and delivery
charges) at any time without notice. If any change affects an order you
have submitted, then under our web sale conditions we will give you the
opportunity to cancel the order rather than accept the change.
PURCHASING FROM US
Set Up An Account
To be able to order from us you first need to register for an account
with us. Registration is easy. Just click on the "sign-up" button and
follow the on-screen instructions. You will be asked to provide your
address details, and you may optionally store your payment card details
with us for future use, but this is not required.
Credit Accounts and Credit Checking
A credit account with us allows you to defer payment for up to 30 days
after the date of your order. If you have requested a credit account
with us, credit account applications are granted subject to status and
credit rating checking with a 3rd party credit reference agency. If you
do not wish us to conduct this check please contact us. The credit check
process we carry out may cause a slight delay to your first orders,
depending on the information and credit status that we receive back from
the credit reference agency. When you have a credit account with us, we
reserve the right to limit the maximum amount of indebtedness you may
have with us from time to time, or to withdraw your credit account
entirely, and accordingly to require payment with order.
Add To Trolley
Once you have set up an account, to proceed to purchase from us, just
click the add to trolley button for the products you wish to purchase
and insert the quantity.
Checkout and Submitting Your Order
When you are ready to submit your order, click your trolley and follow
the check-out steps. During the check-out process you will have an
opportunity to review, amend and correct your order before submitting
Prices And Delivery Charges
All prices on this site are for orders through this web site, are shown
in UK pounds sterling, and are stated exclusive of VAT, which is payable
in addition. Our prices are only valid at the time you visit any page
on this web site, and may change the next time you visit. Prices on
some items may differ from those listed in the Viking Direct catalogue.
List prices relate to the manufacturers' suggested selling prices and
may not be indicative of the actual selling prices in your area. Any
reference to savings indicates the average savings off the list price,
and your actual savings will vary depending upon the goods purchased and
the date of the transaction. Our prices exclude delivery charges. For
details of our current delivery charges please refer to the Delivery
Charges page on this web site.
Where you order any products which are supplied with free gifts, these
are returnable if you return the product. We also reserve the right not
to supply the free gift, and if you submit an order for two or more
products carrying free gifts or multiple orders for products which come
with free gifts, we reserve the right to limit number of free gifts you
All sales to you through this web site are made subject to our Business
Web Sale Conditions set out on this site current on the day you submit
your order. Please read these carefully. You will be required to
accept these prior to submitting an order.
We accept payment by MasterCard, Visa, Solo, Switch, and American
Express, and such other cards as may be stated on our web site from time
to time. Payment is deducted when we process your order. Unless you
have a credit account with us, we must receive payment for the whole
price for the goods that you order before your order can be accepted.
If your payment details cannot be authorised for any reason we will tell
you. If you have a credit account with us, then your payment will be due
within 30 days after the date of your order.
after receipt of your order we will send you an e-mail confirming the
products you have ordered.
When a contract is made
Any order submitted by you is your offer to enter into a contract with
us. A contract is made when we send you our acknowledgement e-mail
We may decline all or part of your order for any reason, in which case
we will let you know as soon as we decide to do so and give you our
reasons. Reasons may include that we have not received payment, because
the prices are changing, or because any of the goods you have ordered
are not available.
Out of Stock
We will let you know at or shortly after the time of order if any item
is out of stock and when more stock is expected, and what alternatives
are available. If we do contact you regarding out of stock items, you
will have a choice whether to cancel the order and whether to submit a
replacement order for any alternatives.
Please see the Delivery Information section of our site for information
on delivery timescales and arrangements.
Record of Orders
will be kept on file by us and may be accessed through your online
account on our web site.
All data relating to you will be held and processed by us in accordance
You acknowledge that we and the companies in the same group of companies
as us own the copyright, trademarks and all other intellectual property
rights in this web site and its contents. The name Viking Direct and
the Viking Direct logo are registered trade marks of Viking Direct and
its affiliated companies. You also acknowledge that the manufacturers
and suppliers of products shown on this web site, own the copyright,
trademarks and all other intellectual property rights in all products
and related information, trade marks and logos shown on this site.
You are permitted to download the web pages that make up this site
through a web browser and to store them in a browser cache for off-line
viewing, in connection with your use of this web site and ordering
through this web site.
You may also make an electronic copy of and/or print any web pages from
this web site, for the purposes of making any buying decisions in
connection with this site and keeping records relating to your account
with this site and orders made through this site, including for your use
as a reminder of the terms and conditions, and your orders. This
includes a right to make an electronic copy of and/or print a copy of
conditions, and any user help files and information files on this web
site, and any account and ordering web pages relating to you. When you
do make a copy of any web page, it must be of the web page as a whole,
including all copyright and other notices contained in the web page.
No other rights
You may not otherwise use, download, copy, publish, transmit, or
distribute any pages or information from this web site, and any other
use or reproduction of the materials on or content of this web site is
You may not create any link to this site, other than its home page,
without our prior written consent, nor may you restrict or inhibit the
use or enjoyment of it by anyone else.
We accept no responsibility or liability for the content or operation of
websites which link to our web site or which we may link to, which are
not under our control.
You use this web site at your own risk. We make no representation or
warranty of any kind express or implied, statutory or otherwise, we
assume no duty of care to you or any other person, and we accept no
liability whatsoever (including in negligence), with respect to contents
of this site (including whether it is accurate, complete or up-to-date),
or any loss or damage whatsoever which you may suffer as a consequence
of using this web site or its contents. We will take all reasonable
precautions to keep the details of your orders and payments secure, but,
unless we are negligent, we cannot be held liable for any losses caused
as a result of unauthorised access to information provided by you.
This web site and any transactions conducted through this web site are
in the English Language. We do not offer any other languages at the
This web site is subject to the law of England and Wales, which shall
govern your use of this site and any claims in relation to this site.