Please find below information on delivery times, pricing and other important information related to getting your package to you safely and securely.
- Delivery Costs (exc VAT)
- Delivery Costs (inc VAT)
- Delivery Times
- Delivery Exceptions
- Returns & Problems
- Download the pdf here
Delivery Costs (exc VAT)
UK Mainland orders over £30.
Channel Islands & other offshore UK destination orders over £150.
UK Mainland orders under £30.
Channel Islands & other offshore UK destination orders under £150.
All prices shown above EXCLUDE VAT.
Delivery Costs (inc VAT)
UK Mainland orders over £36.
Channel Islands & other offshore UK destination orders over £180.
UK Mainland orders under £36.
Channel Islands & other offshore UK destination orders under £180.
All prices shown above INCLUDE VAT.
Times shown in the two tables below are for mainland UK delivery addresses.
Special circumstances are detailed in the Delivery Exceptions section below.
Same Day Delivery
Order Day Order time Delivery day Monday - Friday Before 10am Same day Friday After 10am Monday Saturday & Sunday All day Tuesday
Next Day Delivery
Order Day Order time Delivery day Monday - Thursday 10am - 6pm Next day Friday Before 6pm Monday Friday After 6pm Tuesday Saturday & Sunday All day Tuesday
Bank Holiday Deliveries
As we do not deliver on Bank Holidays, any next-day deliveries or collections that coincide with them will be made on the next working day.
Delivery Exceptions, Shipped Factory Direct & Furniture Lead Times
When selecting an order delivery date, please be aware that we cover the entire UK comprehensively. However, we may need slightly longer to reach you in a few less central areas:
2 day delivery
Aberdeen, Inverness, Kilmarnock, Dundee and Truro.
3-5 day delivery
Scottish Highlands, Channel Islands and other offshore islands.
Location Delivery time UK Mainland 5 working days Scottish Highlands 10-14 working days Northern Ireland 10-14 working days
Unfortunately we are not able to deliver and assemble furniture to the following post code areas:
TR21 - TR25, ZE, HS, JE, GY, IM, KW15 - KW17, IV41 - IV49, IV51, IV55 - IV56, KA27 - KA28, PA38 - PA78, PH42, PH43, PH44, TD15, ZE.
Shipped direct from supplier
Product type Location Delivery time Electrical items UK Mainland 5-10 working days Furniture items UK Mainland 10-28 working days All products Scottish Highlands 10-28 working days All products Northern Ireland 10-28 working days
Free professional installation
For selected lines of furniture, our professional assemblers will take the effort of assembling furniture out of your hands. We will deliver and set up your furniture at no extra cost. Our fitters will assemble the furniture in your office according to your instructions and they will even take all the rubbish away with them!
Please see the Product Information against each item of furniture for availability of this service.
This service is not available for deliveries to the Scottish Highlands and the Republic of Ireland outside of Dublin.
Returns & Problems
If you have any problems just click here to contact us.
Whatever the problem, we'll stay with it until it's resolved and you're satisfied. If your goods are damaged upon delivery, please mark 'damaged' on the driver's delivery receipt, keep the box and packing and get in touch as soon as possible.
If you have questions about deliveries, please call us on 0844 412 1111 and we will be glad to assist you.