In several areas you'll actually receive your order the very same day. For the majority of others there is our excellent and reliable next day service. Delivery is free of charge for all orders totalling £30 (ex VAT) and over. Orders less than £30 (ex VAT) are covered by a small fee of £2.90. For the Channel Islands and other offshore islands, please add a £10 delivery charge, although orders totalling above £150 are brought to you free of charge. All prices exclude VAT. Some items (such as furniture) may require additional delivery time. Please note we do not deliver at weekends. If you have any queries regarding times or prices, please call 0844 412 1111 and we'll be glad to assist.
Delivery Ordering Times
To receive Sameday or Nextday delivery, please place your order online within the times specified below:
|Next Day Delivery|
|Order Day||Order Time||Delivery Day|
|Mon - Thur||Before 6pm||Next Day|
|Fri (after 6pm) Sat & Sun||Anytime||Tuesday|
|Same Day Delivery|
|Order day||Order Time||Delivery Day|
|Mon - Fri||Before 10am||Same Day|
|Sat & Sun||All Day||Monday|
Sameday orders taken after 10am Monday - Thursday will qualify for Nextday delivery.
Sameday orders taken after 10am Friday will be delivered on Monday.
To check if you qualify for Sameday or Nextday Delivery Click here
Aberdeen, Inverness, Scottish Highlands, Kilmarnock, Dundee, Truro, Channel Islands and other (offshore) islands
As we cover the entire UK comprehensively we'll need slightly longer to reach you in a few, less central areas. Aberdeen, Inverness, Kilmarnock, Dundee and Truro take two days and those to the Highlands and offshore islands can range from three to five days. For a quick, exact confirmation please call us on the number above and we'll be pleased to confirm the delivery time taken for your location.
Most furniture items will be delivered to the UK Mainland within 5 working days.*
Shipped Factory Direct items, such as Reception Furniture, may take up to 10 working days to deliver.*
Most Deliveries to the Scottish Highlands and Northern Ireland will be within 10-14 working days.*
* Unfortunately we are not able to deliver and assemble furniture to the following post code areas:
TR21 -TR25, ZE, HS, JE, GY, IM, KW15 - KW17, IV41 - IV49, IV51, IV55 - IV56, KA27 - KA28, PA38 - PA78, PH42, PH43, PH44, TD15.
Shipped direct from supplier
Items marked Shipped direct from supplier will be delivered directly to you from our supplier.
Electrical Items will take up to 5-7 working days for delivery*
Items of Furniture take up to 10-14 working days for delivery*
*In addition, most deliveries to the Scottish Highlands and Northern Ireland will be within 10-14 working days.*
* Unfortunately we are not able to deliver and assemble furniture to the following post code areas: TR21 -TR25, ZE, HS, JE, GY, IM, KW15 - KW17, IV41 - IV49, IV51, IV55 - IV56, KA27 - KA28, PA38 - PA78, PH42, PH43, PH44, TD15.
FREE Professional Installation
For selected lines of furniture, our professional assemblers will take the effort of assembling furniture out of your hands. We will deliver and set up your furniture at no extra cost. Our fitters will assemble the furniture in your office according to your instructions and they will even take all the rubbish away with them!
Please see the Product Information against each item of furniture for availability of this service.
This service is not available for deliveries to the Scottish Highlands and the Republic of Ireland outside of Dublin.
Returns - Damage - Problems
If you have any problems just click here to contact us. Whatever the problem, we'll stay with it until it's resolved and you're satisfied. If your goods are damaged upon delivery, please mark 'damaged' on the driver's delivery receipt, keep the box and packing and ring us on the above number.
If you have questions about deliveries, please call us on 0844 412 1111 and we will be glad to assist you.