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Information

Furniture Delivery, Shipped Factory Direct & Assembly Information

Shipped Factory Direct items


For Furniture items marked Shipped Factory Direct, please allow up to 10-14 working days for delivery.

For Electrical items marked Shipped Factory Direct, please allow up to 5-7 working days for delivery*

*Please allow 10-14 working days for delivery to the Scottish Highlands and Northern Ireland.
Unfortunately we are not able to deliver to the following post code areas:
TR21 -TR25, ZE, HS, JE, GY, IM, KW15 - KW17, IV41 - IV49, IV51, IV55 - IV56, KA27 - KA28, PA38 - PA78, PH42, PH43, PH44, TD15.

Please see the product information against each item for exceptions.


Furniture Delivery


Most items of furniture, that are not marked Shipped Factory Direct, will be delivered to the UK Mainland within 5 working days*

*Deliveries to KW1-KW3, KW5-KW14, IV4-IV40, IV52-IV54, PH26 & above, KW1-3, KW5-14, PA20 - PA41 will be within 10 working days
Unfortunately we are not able to deliver furniture to the following post code areas:
PA20, PA22, PA41-PA49, PA60-PA78, KA27, KA28, ZE1-ZE3, HS1-HS9, ANY IM or JE postcode.

Please see the product information against each item for exceptions.

Returns - Damage - Problems


If you have any problems just contact us. Whatever the problem, we'll stay with it until it's resolved and you're satisfied. If your goods are damaged upon delivery, please mark 'damaged' on the driver's delivery receipt, keep the box and packing and contact us.

Office Depot International (UK) Ltd, registered in England at 501 Beaumont Leys Lane, Leicester LE4 2BN with registration number 2472621